PRIVACY POLICY

Who We Are

DRMR Creative LLC ("DRMR Creative," "we," "us," or "our") is a brand strategy and design company based in Greenville, North Carolina. We operate the website getdrmr.com and our suite of brand tools and digital products.

Questions about this policy can be directed to us at getdrmr.com.

Our Products and Services

DRMR Creative offers the following, each of which may collect information described in this policy:

Brand Tools

MTRX (drmrmtrx.netlify.app) — Brand identity assessment and archetype engine
PRSM 2.0 (drmrprsm2.netlify.app) — Color psychology and palette builder

Digital Products

Online templates available for purchase or download through our website
Ebooks and digital guides available for purchase or download through our website

Services

Brand strategy consultations
Brand identity design
Creative direction

What Information We Collect

Information you give us directly

When you interact with DRMR Creative — through our website, brand tools, digital products, or inquiry forms — you may provide:

Your name and email address
Business name and contact information
Responses to brand assessment tools (such as MTRX and PRSM 2.0)
Messages sent through contact or inquiry forms
Payment information processed through Square or QuickBooks when purchasing templates, ebooks, or services (we do not store card numbers directly — these are handled by our payment processors)

Information collected automatically

When you visit our website or use our tools, basic technical information may be collected by our hosting providers (Wix and Netlify), including:

Browser type and device information
Pages visited and time spent
IP address
Referring URL

We do not currently use third-party analytics tools or advertising trackers.

How We Use Your Information

We use the information we collect to:

Deliver services you've requested (brand strategy, design work, consultations)
Send your results when you complete a DRMR brand tool (such as MTRX or PRSM 2.0)
Fulfill purchases of digital products, including templates and ebooks
Respond to inquiries and contact form submissions
Send emails you've opted into, including newsletters and brand resources via Wix Email Marketing
Process payments for services and digital products
Improve our tools, products, and services

We do not sell your information. We do not share it with advertisers or any third parties for their own marketing purposes. Your email address may be used by DRMR Creative to follow up on your inquiry, deliver your results or products, and send you brand-related communications. That is the extent of how it is used.

Digital Product Purchases

When you purchase a template, ebook, or other digital product from DRMR Creative, we collect your name, email address, and payment information necessary to complete the transaction. Payment is processed by Square or QuickBooks — we do not store your card details.

After purchase, your email address may be used to:

Deliver your purchased product
Send order confirmation and receipts
Notify you of updates to a product you've purchased

By completing a purchase or submitting your email through any DRMR Creative tool or form, you will be added to our marketing list and may receive brand resources, updates, and offers from DRMR Creative. You can opt out at any time using the unsubscribe link in any email we send.

Email Communications

When you provide your email address through any DRMR Creative tool, form, or product purchase, you may receive:

Results or reports related to the tool you completed (MTRX, PRSM 2.0)
Delivery of digital products you've purchased (templates, ebooks)
Order confirmations and receipts
Follow-up emails related to your inquiry or consultation
Occasional newsletters or brand resources if you've opted in

You can unsubscribe from marketing emails at any time using the unsubscribe link in any email we send. Transactional emails (such as tool results, product delivery, and receipts) are not affected by unsubscribing.

Third-Party Services

We work with the following third-party services that may process your data on our behalf:

Service-Purpose

Wix-Website hosting, CRM, email marketing, contact forms, digital product delivery

Netlify-Hosting for DRMR brand tools (MTRX, PRSM 2.0, and future tools)

Square-Payment processing for services and digital products

QuickBooks-Invoicing and payment processing

Each of these services operates under its own privacy policy. We encourage you to review them if you have questions about how they handle your data.

Data Retention

We retain your information for as long as it is needed to deliver our services, fulfill product purchases, and maintain our business records. If you would like your information removed from our systems, contact us directly and we will honor that request within a reasonable timeframe.

Note: Some information may be retained longer where required by law or for legitimate business purposes such as tax and accounting records.

Your Rights

Regardless of where you are located, you have the right to:

Know what personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications at any time

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.

If you are located in the European Union or United Kingdom, you may have rights under the General Data Protection Regulation (GDPR). Our primary audience is based in the United States, but we will honor GDPR requests where applicable.

To exercise any of these rights, contact us at getdrmr.com.

Children's Privacy

Our services and products are intended for adults and business owners. We do not knowingly collect personal information from anyone under the age of 13. If you believe we have inadvertently collected information from a minor, contact us and we will delete it promptly.

Security

We take reasonable steps to protect your information, including using HTTPS across all our properties and working only with reputable third-party processors. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this policy from time to time as our products and services evolve. When we do, we will update the "Last updated" date at the top of this page. Continued use of our services after changes are posted constitutes acceptance of the updated policy.