Terms & Conditions

Brandstorm Sessions

DRMR Creative LLC Greenville, North Carolina Last updated: July 2026

By booking a Brandstorm Session with DRMR Creative LLC, you agree to the following terms and conditions. Please read them carefully before completing your booking.

1. Session Format and Duration

Brandstorm Sessions are conducted virtually via video call. Each session is 2 hours in length. A link to the session will be provided via email after booking is confirmed.

2. Payment Terms

Full payment is required at the time of booking to confirm your session. Payments are securely processed online through Square or QuickBooks. Your session is not confirmed until payment is received in full.

3. No Refund Policy

All payments for Brandstorm Sessions are non-refundable. By completing your booking, you acknowledge and agree to this policy. This ensures that the time and resources allocated for your session are reserved exclusively for you.

4. Session Rescheduling

Clients may reschedule their session at no charge up to 48 hours before the scheduled start time. Rescheduling requests made within 48 hours of the session will incur a $50 rescheduling fee, which must be paid before a new time is confirmed.

Each booking allows for one reschedule. Additional rescheduling requests are subject to availability and may be declined.

5. Cancellation by DRMR Creative

In the event that DRMR Creative must cancel a scheduled session, you will be notified as soon as possible and offered the choice of a full refund or priority rescheduling at no additional cost. DRMR Creative is not liable for any losses or damages resulting from a cancelled session beyond the refund of the session fee.

6. Client Participation

Active participation is required for the session to be productive. Prior to the session, clients are expected to:

Complete the intake questionnaire provided at booking
Be available and logged in at the scheduled start time
Come prepared with any relevant brand materials, references, or questions

Failure to complete the intake questionnaire or arrive prepared may affect the quality and scope of outcomes. No refund or reschedule will be issued for sessions where the client was unprepared or failed to attend.

7. Deliverables

Following the session, DRMR Creative will provide:

A Personalized Brand Vision Document
A 90-Day Action Plan
A summary of creative concepts and ideas discussed during the session

All deliverables will be provided within 7 business days of the session concluding. Delivery is contingent on the client completing the intake questionnaire and participating fully in the session.

8. Follow-Up Support

Two 30-minute follow-up calls are included with your Brandstorm Session. These calls must be scheduled and completed within 90 days of the initial session date. Follow-up calls are conducted virtually.

Additional support beyond what is included, or requested after the 90-day window, will be billed at $60 per hour and must be confirmed in writing before the work begins.

9. Intellectual Property

All ideas, strategies, frameworks, and concepts developed or shared by DRMR Creative during the session remain the intellectual property of DRMR Creative LLC until the deliverables have been formally provided to the client.

Upon delivery of the agreed deliverables, the client receives full rights to use those materials for their own business purposes. DRMR Creative retains the right to reference the engagement in general terms (e.g., as part of a portfolio or case study) unless the client requests otherwise in writing.

10. Confidentiality

DRMR Creative treats all client information, brand concepts, and business details shared during the session as confidential. This information will not be disclosed to any third party without the client's prior written consent, except as required by law.

Clients likewise agree not to share any proprietary methodologies, frameworks, or processes used by DRMR Creative during the session with third parties.

11. Limitations of Liability

DRMR Creative provides brand strategy guidance and creative direction. The success of any brand, business, or campaign depends on a wide range of factors outside of our control. DRMR Creative makes no guarantees regarding the results or outcomes of implementing the ideas and strategies discussed during the session.

The client assumes full responsibility for any decisions made and actions taken based on the session. DRMR Creative's total liability in connection with any Brandstorm Session shall not exceed the amount paid for that session.

12. Governing Law

These Terms & Conditions are governed by the laws of the State of North Carolina, without regard to its conflict of law provisions. Any disputes arising from a Brandstorm Session will be resolved first through good-faith mediation. If mediation is unsuccessful, disputes will be submitted to the appropriate courts located in Pitt County, North Carolina.

13. Changes to These Terms

DRMR Creative reserves the right to update these terms at any time. Changes will be posted at getdrmr.com/terms with an updated date. The terms in effect at the time of your booking apply to your session.